How to Contact Support

Please Contact Us through the app

If you contact us from here, we cannot confirm your identity.
If you can log-in to our app, please contact us through the email form in the app.

Contact us with the Email form

About Our Response

We will reply to your inquiries during business hours (11:00 - 18:00 JST).
However, Customer Support will not be available on weekends, national holidays, and our scheduled holidays.

Please note that it may take some time for us to reply to your inquiry.

Before contacting us, please review our Frequently Asked Questions.

Customer support for this application is available in English, Japanese, Korean, and Traditional Chinese. Please note that inquiries in languages other than those listed, such as Indonesian or Russian, will be answered in English as a general rule.